Reconnecting your VIO device

You only have to connect and pair your VIO device to your phone the first time you use it. Next time you switch on your device, it will automatically connect to your phone.

If your device does not automatically connect, do the following:

1. On your phone, make sure Bluetooth is switched on.
2. Switch on your VIO device.

   The scooter appears on the device screen.

   Note: If you see a phone symbol on your device, switch your device off then on again. If you continue to see a phone symbol, you must factory reset your VIO device.

3. Start your VIO app.
4. Tap the VIO device button to open the My TomTom VIO screen.

   

5. Tap Try to pair again.

   Your device should pair with your phone. If your device does not pair, continue with the following steps.

6. Select TomTom VIO from the list of devices.
7. Tap the tick on the device screen and Pair on the app.

   Your VIO device connects to your phone.