Setting up MyDrive Connect

To get ready to use MyDrive Connect for the first time, do the following:

On your computer, open a web browser and go to tomtom.com/getstarted.

  1. Click Get Started.
  2. Click Download MyDrive Connect.
  3. Follow the instructions on the screen.
  4. When prompted, connect your VIA to your computer using the USB cable supplied, then switch your VIA on.

    Note: Use ONLY the USB cable supplied with your VIA. Other USB cables may not work.

    Note: For devices with a separate mount, you cannot use the mount to connect your VIA to your computer.

    Note: You should plug the USB cable directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

  5. Enter the requested information for account creation, including your country.

    When setup is complete, a TomTom account is created and your VIA is linked to that account.

    You can now access MyDrive Connect from the notification area on your desktop.

    MyDrive Connect starts automatically after the account is created.

    Tip: When you connect your VIA to your computer, MyDrive Connect tells you if there are any updates for your VIA.