Unable to get a connection

To check your connection status to the internet, select Connected Services in the Main Menu. If your connection status is shown as offline, select Offline and follow the instructions.

If your GO cannot connect to your phone, or you have no internet connection, also check the following:

• Your phone is shown on your TomTom navigation device.
• Your phone's Bluetooth is turned on.
• The TomTom MyDrive app is started on your phone.
• Your data plan with your mobile services provider is active, and you can access the internet on your phone.