Downloading a map

When you start the TomTom GO Navigation app you have to download a map. The app will suggest one or more maps for you to download, based on your current location. Select Download to install the suggested map or select More Maps to browse maps of other areas.

The map is stored on your phone in the internal or the external memory, depending on which place has the most space available. The location that your map is stored cannot be changed. We recommend storing the map on the internal memory.

Important: A map is a large file that can take a long time to download. To prevent high data charges we advise you to download a map using a Wi-Fi connection.

While the map is downloading you can use other apps. If the Wi-Fi connection is lost, the download automatically pauses to prevent high data charges. You must keep the TomTom GO Navigation app open while paused or you will lose the part of the map you have already downloaded. You can use other apps while paused.

If Wi-Fi connection is lost, you can choose to continue downloading using your mobile network connection.

You will also need to download ferry connections. If not, water appears in grey.