Connecting a multi-channel headset

The instructions below describe how to connect a Bluetooth multi-channel headset:

Note: If you have already tried to connect your devices, clear the pairing history on your device and phone and start again. This will establish a new Bluetooth session between the devices. See: Disconnecting a smartphone

Tip: To see videos about connecting your headset to your Rider 500/550, see: https://us.support.tomtom.com/app/answers/detail/a_id/26001/locale/en_US

1. Make sure your headset is fully charged using the charger supplied with your headset.
2. Switch on the headset and make it discoverable by following the user instructions supplied with your headset.
3. Pair your phone to your headset using the headset's Bluetooth channel 1.
4. Pair your Rider to your phone.
5. Pair your Rider to your headset using the headset's Bluetooth channel 2.

   

Pairing your Rider to your headset

1. From the Main Menu, select Settings.
2. Select Bluetooth.

   

3. Select Add Headset.
4. Select Continue and then Search for Headset and follow the instructions to establish the connection.
5. Attach your headset to your helmet following the instructions in your headset manual.

   Make sure you position the microphone correctly. For best results, don’t position the microphone directly in front of your mouth, position it just to the side of your mouth.

Important: When using a headset, the volume control may not be available because your headset doesn't support remote volume control. If this is the case, use the volume control button on the headset itself to change the volume.