LIVE Services subscriptions

Checking your LIVE Services subscription

You can check the status of your subscriptions at any time. In the Main Menu, tap Services and then tap My Services.

Your TomTom device also warns you when your LIVE Services subscription is approaching the renewal date.

For more information about LIVE Services subscription and payment terms, go to tomtom.com/services.

Renewing your LIVE Services subscription using your device

1. In the Main Menu, tap Services and then tap My Services.

   The current status of your LIVE Services is shown.

2. Tap on the service you want to renew.

   Your device confirms that you want to renew your subscription.

3. Tap Yes.

   The renewal request is sent to TomTom. You should complete payment online, on or before the date shown on your device.

Renewing your LIVE Services subscription using the TomTom website

1. Go to tomtom.com/getstarted to install MyDrive Connect, if it's not already installed, and start using MyDrive.
2. When prompted, connect your device to your computer using the USB cable. Then switch your device on.

   Important: You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.

3. Open the LIVE Services section.
4. Check the status of your subscription and click on the service you want to renew.

   You are asked to provide your payment details.

5. Enter your payment details and complete the transaction.

   Your subscription is renewed.