The TomTom BRIDGE is not starting

In rare cases, your TomTom BRIDGE may not start correctly or may stop responding.

TomTom Bridge Terminal

First, check that the battery is charged. To charge the battery, connect your device to power or install it in the dock. It can take up to 3 hours to fully charge the battery.

If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off button until your device begins to restart.

TomTom Bridge Hub

If your device doesn't start, turn the vehicle ignition off and then back on again. If that doesn’t solve the problem, contact the administrator for your device.