Create a MyTomTom account and login

Creating an account

Note: If you have more than one TomTom device, you will need a separate MyTomTom account for each one.

To create an account, do the following:

1.Click Create account.
2.Type your email address in the box marked Email address. eg. A.Person@example.com
3.Type a password in the box marked Password.

Note: Your password needs to be 6 characters or more in length.

4.Type your password for the second time in the box marked Confirm password.
5.Click Create.

The HOME main menu opens.

Logging in

You can log in in two ways:

Click Log in in the top right-hand corner of HOME.
On the File menu, click Log in.

Note: You may also be asked to log in depending on what you are doing. For example, you are asked to log in if you want to download an item, or checkout when shopping.

1.Type your email address in the box marked Email address. eg. A.Person@example.com
2.Type your password in the box marked Password.
3.Click Log in.

Logging out

When logged in, on the File menu, click Log Out.

Tip: Click on the HOME icon in the taskbar, followed by MyTomTom account, to visit your TomTom account page on the TomTom website.

What can you do with a MyTomTom account?

If you have a MyTomTom account, you can access the following benefits online via HOME or via www.tomtom.com:

My Services - subscribe to services such as real-time traffic.
Report Map Feedback - join the TomTom Map Share™ community and benefit from shared reporting of map issues such as missing streets, wrong driving instructions.
My Profile - manage newsletter subscriptions and language preferences for product news.
My Questions History - track and view your case history and all email conversations you have with TomTom about technical support issues via the website. You can also update cases with new information.
My Notifications - if you have found the answer to a question on TomTom's support site, you can find out when it’s updated.
My Orders - view orders placed via the TomTom mail order store and your order history.
My Repairs & Services - manage your contact details and shipping information for returned goods via the website; follow the status of your service and repair requests.
Downloads - download free items via TomTom HOME.