The VIO app continues to run even when it is in the background.
If the app is running in the background and you are riding on a planned route, you continue to see route instructions on your VIO device. If you are using a headset, you will continue to hear instructions.
On Android devices, close the VIO app yourself by returning to the map view or guidance view then pressing your phone's back button. Select Close to close the app.
On iOS devices, press the home button to push the app to the background.
The app will also close automatically 15 minutes after you switch off the VIO device.
If the app is paused in the background for a long time your phone eventually closes the app.