Types of map change

There are several types of map change available.

Note: If you want to report a map change of a type not described below, use the Map Share Reporter at tomtom.com.

For all map changes described below, your map change reports are sent to TomTom in real time or when you connect your device to MyDrive Connect using a USB connection. You receive map changes from other TomTom users as part of map updates.

Tip: If you have a smartphone-connected device, reports are sent when your device is connected to TomTom services or when you connect your device to MyDrive Connect using a USB connection.

Road Restriction

Select this option to block or unblock a road. You can block or unblock the road in one or both directions by doing the following:

  1. Press and hold to select the location of the map change on the map view.
  2. Select the pop-up menu button to open the menu.
  3. Select Report Map Error from the pop-up menu.
  4. Select Road Restriction.

    Select the road sign at either end of the road to change it from open to closed or vice versa.

  5. Select Report.

Street Name

Select this option to correct an incorrect street name.

  1. Press and hold to select the location of the map change on the map view.
  2. Select the pop-up menu button to open the menu.
  3. Select Report Map Error from the pop-up menu.
  4. Select Street Name.
  5. Enter the correct street name.
  6. Select Report.

Turn Restriction

Select this option to report incorrect road turn restrictions.

  1. Press and hold to select the location of the map change on the map view.
  2. Select the pop-up menu button to open the menu.
  3. Select Report Map Error from the pop-up menu.
  4. Select Turn Restriction.
  5. If the incorrect junction is shown, select Select another junction.
  6. Select the approach direction.

    The map rotates so that the direction you are coming from is shown at the bottom of the screen.

  7. Select the traffic signs in turn to change the turn restrictions for each road at the junction.

  8. Select Report.

Speed Limit

Select this option to correct the speed limit on the map.

  1. Press and hold to select the location of the map change on the map view.
  2. Select the pop-up menu button to open the menu.
  3. Select Report Map Error from the pop-up menu.
  4. Select Speed Limit.
  5. Select the correct speed limit.

    If the correct limit is not shown, scroll left or right through the available speed limits.

  6. Select Report.