In rare cases, your TomTom GO may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your GO to the car charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off button until your GO begins to restart.
Important: Do not charge your device using your vehicle's own USB port because it is not powerful enough.