Performing a Reset

Soft reset

A soft reset is performed each time you disconnect your TomTom Touch Fitness Tracker from a wall charger or computer.

To perform a soft reset, follow these steps:

1. Connect your TomTom Touch to a wall charger or computer.

   Wait until your TomTom Touch shows a battery symbol.

   If you are using a computer, wait until MySports Connect finishes updating your TomTom Touch.

2. Disconnect your TomTom Touch from the wall charger or computer.

   The software on your TomTom Touch restarts. You have now completed a soft reset on your TomTom Touch.

Factory reset

Important: When you perform a factory reset in MySports Connect, all personal data and settings are deleted from your TomTom Touch. This action cannot be undone.

You should only use a factory reset as a last resort to restore your TomTom Touch or if you really want to remove all your data and settings.

A factory reset reinstalls the software on your TomTom Touch and this removes the following:

• Your activities.
• Your settings on the TomTom Touch and in MySports Connect.

Note: If you are using the MySports mobile app, you need to make your smartphone forget your TomTom Touch and then pair it again as follows:

• Android - In the Bluetooth Settings menu of your Android device, unpair or forget your TomTom Touch,
• iOS - Go to the iOS Bluetooth Settings screen, click the (i) icon after the TomTom Touch name and select Forget this Device.

Important: When you perform a factory reset, do not disconnect your TomTom Touch before MySports Connect has finished restoring it. This may take several minutes. Check any messages shown in MySports Connect before disconnecting.

To perform a factory reset, follow these steps:

1. Connect your TomTom Touch to your computer and wait until MySports Connect finishes updating it.
2. Click the cogwheel icon in MySports Connect to open the Settings menu.
3. Click the Reset button.
4. Keep your TomTom Touch connected when the MySports Connect window closes.

   MySports Connect installs the software on your TomTom Touch.

5. Keep your TomTom Touch connected while MySports Connect opens.
6. Follow the instructions in MySports Connect to set up your TomTom Touch.