GPS reception

When you first start the app, it may need a few minutes to find your current location. To make sure you have good GPS reception, you should use your device outdoors. Large objects such as tall buildings can sometimes interfere with reception.

If your device loses connection to your mobile network or loses GPS reception, the app stops working and the message Network connection disabled or GPS is disabled is shown. Select Phone settings to open your device's Settings app and check your device's connection settings.

Important: The app cannot give warnings until it has received location data and downloaded the camera data for your current location. If your device has no GPS reception, the app uses positions from mobile phone towers. This information is used to determine your approximate location so only data relevant to your location is downloaded.

Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming charges while using TomTom services. Check with your mobile operator for more details.

Because your app is constantly being updated, you will see a warning if the app is open and you go out of your data area, for example you cross a border.

If you have data roaming switched off, the app will show a network error because no data is being received.